Privacy Policy
Last updated: February 15, 2026
1. Information We Collect
We collect the following information when you use PropertyTaxHero:
- Property information: Address, city, state, county, and ZIP code you enter for assessment checks
- Account information: Email address when you create an account or purchase a packet
- Payment information: Processed by Stripe; we do not store credit card numbers
- Usage data: Pages visited, features used, and general analytics
2. How We Use Your Information
- To provide assessment checks and generate appeal packets
- To send deadline reminders (if opted in)
- To process payments
- To improve the Service
- To communicate with you about your account or purchases
3. Information Sharing
We do not sell your personal information. We share information only with:
- Stripe: For payment processing
- Supabase: For data storage and authentication
- Property data providers: To look up assessment and comparable sales data
- Analytics providers: Anonymized usage data only
4. Data Security
We use industry-standard security measures to protect your information, including encryption in transit (HTTPS) and at rest. However, no method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your account and data
- Opt out of marketing emails
- Request a copy of your data
To exercise these rights, contact us at privacy@mypropertytaxhero.com.
6. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can disable cookies in your browser settings, though some features may not work correctly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page.
8. Contact
For privacy questions, contact us at privacy@mypropertytaxhero.com.